Martin Boyd, Principal Consultant, Ergo
Abstract: Benefits realisation is becoming an increasingly used phrase and a hot topic within the world of Programme and Change Management. The reason behind this trend is simple: failure to deliver programmes and projects is now less common than the failure to realise any benefit from their implementation.
The capability of organisations to deliver programmes and projects has increased, partly due to the strength of methodologies and training courses that support delivery management. However, while many initiatives deliver on time, to budget and to the exact specification of the requirements, they often fail to deliver the expected benefit to the organisation (a project can appear to have been implemented successfully, but in fact it closed down without the application or product ever being used).
