There were over 600 controls and vast amounts of Word, and Excel documents residing in eight locations throughout the country, so the task was formidable at best. Furthermore, management felt it was at the mercy of both their consultants and their external auditors, as all of the testing was being reperformed while still consuming more than 19,000 co-sourcing hours. Management did not wish to undertake this type of effort year after year and was looking for a better solution while also incorporating more intelligent reporting capabilities. When Complete Production's new Director of Internal Audit came in....

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