When: Jun 11 2010 10:00 am

Presenting: Martin Palmgren, IT Strategy & Transformation Executive of .COMMUNICATE.

Martin Palmgren is a senior consultant of Swedish origins and the IT Strategy & Transformation Executive of .COMMUNICATE. Engage live with Martin as he presents "Run IT as a Service Business".

The IT service proposition is aligned to the business strategy:
•Stakeholder expectations are understood and IT proposes a service portfolio that corresponds to Demand and Cost drivers
•Business Contribution, Cost, Consumption & Chargeback identified
•Perfect order business transactions focus
•Services are effective (demand and cost drivers identified)
•Services are competitive (Benchmark Industry Market Forces)
•IT delivers service innovations to improve competitiveness
•IT Contributes to Business Objectives