May 14, 2014 - Dimension Data, the US$6 billion global ICT solutions and services provider, today announced the availability of Cloud Backup across its global Managed Cloud Platform (MCP) locations.

Cloud Backup is an optional backup and restore service available as an add-on to Dimension Data's enterprise-class Public and Private Compute-as-a-Service (CaaS) offerings. With Cloud Backup, organisations are able to back up their files, applications and system state locally or to geographically separate MCP locations to ensure business continuity and protection for enterprise workloads.

Dimension Data offers three classes of Cloud Backup service that address the need for simple file and folder backup as well as full application, system and file backup and restore:

• Cloud Backup Essentials – file and folder backup and restore
• Cloud Backup Advanced – file, folder, and system state backup and restore
• Cloud Backup Enterprise – file, folder, system state, and application backup and restore

With Cloud Backup, organisations can back up entire applications in a self-service environment. In a typical scenario today, IT staff may spend significant time restoring individual files and folders or face a lengthy support ticket process to retrieve data. By offering Cloud Backup as self-service, enterprises gain more control over their own data and applications hosted in the cloud.

Gerard Florian, director of product management at Dimension Data's ITaaS Service Unit, said, “IT departments focus significant resources on managing the backup of critical data. Self-service, full application backup will assist our clients to automate and streamline backup and restore activities while reducing the burden on IT staff to manage the process.”