Butler Group, April 2007, Pages: 255

Whether an organisation views IT as a strategic capability involving significant investment, or purely as a support service to be delivered at minimal cost, the reality is that all are dependent on information systems as an integral part of many business processes.

Effective IT Governance is therefore essential to ensure that the delivery of IT services meets the requirements of the business, and policies and procedures must be in place to guide investment decisions, provide visibility into project progress, assess and mitigate risk, and measure the return against strategic objectives.

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