When: Jun 10 2010 9:00 am

Presenting: Linh Ho, Director of Product Marketing, OpTier

With many traditional monitoring and management tool solutions on the market today, IT professionals are left holding the bag on how to piece together the solutions to deliver the data they need. And now new technologies are changing the way you manage IT and what you should expect from IT management solutions. See what you're missing today and how things like shared services, cloud and business-oriented IT management are impacting traditional thinking.

In this session we will explore:

- What existing monitoring tools tell you today
- What they don't tell you
- What's the difference between BSM, BTM & BPM
- How to add business value to your existing IT management investments
- How to gain real-time business impact intelligence for IT