Thanks to the rapid growth of Web sites such as Facebook and Twitter, social computing has entered the enterprise lexicon quickly as business and IT managers seek to leverage the power of social applications to improve communications and collaboration both internally and externally. Though social computing can complement unified communications, it also can create potential challenges with respect to compliance and security. As social-computing adoption grows, IT and line-of-business managers must leverage "the wisdom of the crowds" to improve collaboration, while also meeting compliance and ediscovery requirements.
