October 30, 2013 - Appway and BNY Mellon are proud to be announced the winners of the 2013 Business Process Management Excellence Award in the category of Banking and Financial Services as recognition of their ongoing partnership to transform client onboarding practices within the bank.
The Appway partnership with BNY Mellon - aimed at transforming client onboarding and compliance practices within the financial institution - was declared the winner from a pool of more than 50 competitors from all corners of the globe for their outstanding examples of BPM implementation, innovation and impact.
The Appway-BNY Mellon Journey to Successful Client Onboarding
"Appway was selected to drive an ambitious restructuring of our in-house client onboarding and customer compliance services in 2010. In less than three years they have helped us automate dozens of labor-intensive processes and become more agile and efficient...what started as a simple one-mandate contract has since evolved to a fully-fledged project spanning several departments. Our customers are enjoying faster and better service, and we look forward to the future of this partnership." – Nina Pilsbury, BNY Mellon.
Co-sponsored by Workflow Management Coalition and now in its 20th year, this prestigious Global Award for Excellence in BPM distinguishes user organizations that have demonstrably excelled in implementing innovative business process solutions to meet strategic business objectives.
"It's an honor for us to be mentioned in such great company," says Glenn Bolstad, VP of Sales at Appway North America. "While Appway's venture in North America may still be considered young in terms of how long we've been active in the region, we already work with some of the biggest names in the space. On a global scale we collaborate with 4 out of the 5 leading financial institutions around the world, and we are looking to grow those relationships here as well. The financial services industry finds itself in the midst of an ever expanding regulatory compliance environment, increasingly demanding customer service and a cloud-based business world – and we will continue to guide businesses on their journey towards successful client onboarding and compliance practices, every step of the way."
