A qualified MSP is one that can provide skills, processes and resources that exceed your in-house capabilities. However, the IT industry has come to a crossroad where managed services meet security. It is simply not enough for cloud providers to say they are secure. There is too much at risk to trust blindly. In order to dispel any fears potential customers may have, MSPs need to show they are secure.
The initial stages when choosing the right provider are key, and you will need to address several elements to ensure the MSP can meet your specific business and security requirements. When you evaluate managed services providers, consider the following criteria to help you make an informed decision.