Citi today announced the launch of an enhanced version of its proprietary AI platform, Citi Stylus Workspaces, now powered by Agentic AI.

This upgrade enables employees to tackle longer, more complex objectives and tasks with greater speed, efficiency and insight, supporting Citi’s efforts to become an even more technology-driven and productive firm.

The latest version of Citi Stylus Workspaces integrates directly with Citi systems, linking seamlessly to internal data and project management tools, including the company’s global employee directory, commonly used enterprise platforms and other key resources, while also leveraging web searches and analysis capabilities. Employees can now conduct in-depth research, extract insights from vast datasets and streamline multi-stage workflows into a single, automated process.

The integration of Agentic AI into Stylus Workspaces is a pivotal moment in our commitment to empowering our workforce with cutting-edge tools. We’re giving our people smarter, faster and more connected tools so they can focus less on manual tasks and more on the big ideas that drive our business forward.”

David Griffiths, Chief Technology Officer, Citi.

Tasks that previously required multiple steps can now be completed in one flow. For example, Citi Stylus Workspaces can now identify the top five branded cards businesses in the U.S., distill their strategic goals, and translate these insights into Spanish, via only one prompt input by user.

The rollout begins this September, with thousands of employees gaining early access, followed by a staged expansion across the firm. To ensure smooth adoption, Citi is introducing dedicated training programs to help employees maximize the tool’s new capabilities.

We’re accelerating our momentum with the global expansion of Citi's proprietary AI tools — now live in Israel, Mexico, Philippines and Switzerland. With this milestone, Citi AI is powering work in 80 countries and jurisdictions and reaching more than 175,000 colleagues around the world. This follows our recent expansion of Citi AI to our colleagues in Brazil, Japan, the Middle East and South Africa.

With our global reach and the power of these AI tools, we are enhancing productivity. But this is about more than scale. It’s a revolution in how we work and deliver for clients. With Citi Stylus, Citi Assist, and Citi Squad, we’re:

Automating routine tasks so colleagues can focus on higher-value work.
Unlocking real-time insights through document intelligence and contextual search.
Streamlining workflows with integrated digital tools.

Our colleagues’ feedback continues to help drive this journey. With every update, such as internet search functions, Citi AI tools are becoming sharper, faster and more intuitive.

This milestone marks another step in building a responsible AI-first culture at Citi, where technology empowers every aspect of our bank to deliver more personalized solutions for our clients and to help colleagues work smarter.