For many CIOs and IT managers, the benefits of moving to the cloud—increased efficiency, reduced cost, excellent scalability, pay-as-you-go pricing, the latest technology without the capital expense—are offset by concerns about security and service quality.
While highly publicized cloud security breaches and service outages have occurred, it's important to remember that all methods of data storage involve some risk. The key lies in choosing a provider with strong, comprehensive principles for security, data protection, and disaster recovery. If you're evaluating a cloud service provider, asking a few targeted questions now could save you from facing many more hard questions later. Be sure you ask these five critical questions when evaluating your cloud service provider.